Riu Palace Peninsula | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Blvd Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

“The beach area was serene and beautifully maintained for relaxation.”view full review

Riu Palace Peninsula features a dazzling stretch of white sand beach and offers a renowned All Inclusive system. This 5-star Cancun hotel provides a variety of dining options and spa facilities, catering to relaxation and recreation.

Rooms & Amenities

All 562 rooms at Riu Palace Peninsula include modern comforts such as 24-hour room service, jetted bathtubs, air conditioning, and complimentary Wi-Fi. Each room features a mini-bar and a private balcony with views, ensuring a comfortable stay.

Dining & Leisure

The hotel has 7 on-site restaurants offering a wide selection of dishes, including Japanese, Italian, and Mexican cuisine. Guests can also relax at the Lobby Bar or Capuchino cafe, providing a cozy setting to unwind.

Leisure & Services

Recreational amenities at Riu Palace Peninsula include 5 outdoor pools, a health club, and a full-service spa offering massages and body treatments. The Adults Only Deluxe Villas cater exclusively to guests over 18, enhancing relaxation options.

Local Area & Attractions

Located around KM 5.5, the hotel grants easy access to attractions such as Coco Bongo and Playa Tortugas, both within 1.5 miles. Cancun Convention Center is also nearby, providing a hub for events.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

3 persons

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Villa Suite

Max:

2 persons

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Suite

Max:

2 persons

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cancun 4.9 mi

Airports

Isla Mujeres (ISJ) 14.1 mi

Cancun (CUN) 14.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Food Choices

“During my stay, I had the pleasure of dining at many on-site restaurants. The buffet had an amazing spread with a great variety of options that pleased even the pickiest eaters. Our waiter Max was particularly attentive and friendly, making our dining experience truly enjoyable.” view full review

Relaxing Pool Area

“I loved spending time by the pools where there was always something happening, from aqua aerobics to lively foam parties. The atmosphere was vibrant and fun, making it easy to relax and enjoy the day. The pool bar service was fantastic, and my favorite waiter, Martinez, made sure we always had drinks in hand while soaking up the sun.” view full review

Comfortable Accommodations

“I was pleasantly surprised by the cleanliness and comfort of my room. It was spacious and well-stocked with everything I needed. The daily housekeeping service kept everything tidy, and the added touch of towel animals and rose petals for our anniversary was a good surprise.” view full review

Family-Friendly Activities

“The hotel provided excellent amenities for families. The pools offered areas specifically designed for children, which made it easy for my little one to play safely. Additionally, the organized kids' events, like the coconut dance party, were a massive hit and kept my child entertained throughout our stay.” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Private beach
Lift
ATM/Cash machine
Sundry/Convenience shop
Gift/Newsstand
Hairdresser
Beauty salon
Coffee shop
Multilingual staff

Sports & Fitness

Fitness centre
Kayaking
Tubing
Billiard tables
Fitness studio

Services

24-hour room service
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Taxi service
Shops/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Lobby bar
Poolside snack bar
Beach bar
Lunch
Dinner
Coffee/Tea in lobby
Espresso machine
Free breakfast
Buffet breakfast

Children

Cots
Paid babysitting/ Child services
Children's pool
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Entertainment
Garden area
Barbeque grills
Television in lobby
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Treatment room
Massage

Room features

Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Balcony

Bathroom

Hair dryer
Room toiletries

Media

Cable/ Satellite television
Telephone

Location

Blvd Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

Map view

Blvd Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

3100 ft

Landmark

Float Fun Cancun

2900 ft

Landmark

Scenic Tower Cancun

1.1 mi

Landmark

Jardin del arte

3800 ft

Church

Parroquia de Cristo Resucitado

1.3 mi

Landmark

Cancun Convention Center

1.6 mi

Harbour

Aquatours Cancun

3700 ft

Night club

Coco Bongo

1.7 mi

Landmark

Galeon Capitan Hook

5100 ft

Beach

Playa Tortugas

1.5 mi

Night club

The City Nightclub

1.7 mi

Night club

Palazzo

1.8 mi

Beach

Chac Mool Beach

1.7 mi

Landmark

Museo de Arte Popular Mexicano

1.9 mi

Night club

Mandala Nightclub

1.7 mi

Gallery

Galeria Balance Cancun

1.6 mi

Night club

Daddy'O

1.7 mi

Beach

Playa Forum

1.8 mi

Beach

Mandala Beach Club

1.7 mi

Landmark

Water Park at The Grand

1.7 mi

Landmark

Playa Lagarto

1.8 mi

Landmark

Parque Ventura Cancun

1.9 mi

Aquarium

Interactive Aquarium

2.2 mi

Landmark

El Eden Ecological Reserve

2.1 mi

Museum

Cancun Wax Museum

2.2 mi

Landmark

Arrecife Chitales

2.0 mi

Amusement Park

Delphinus Dreams

2.0 mi

Nearby

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1800 ft

Marina Adventure Bay

Bungee in Cancun

2000 ft

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

2000 ft

Restaurants

Caminos

2300 ft

Blvd Kukulkan km 5.8 Mza 37 lt 18 Secc-C Zona Hotelera

Reviews and Ratings

Reviews from guests about their experience.

66%

loved their spa retreat and can’t wait to return.

6.6/10

Nice

Rooms

6.2

Location

8.0

Service

7.6

Dining

6.4

Margaret

United States, December 2024

6.8/10

I loved my stay at the Riu Palace Peninsula, highlighted by excellent service and beautiful surroundings. The upgrade to the Villas was a great perk, though some rooms could use maintenance improvements. The dining experience was a mix; while I enjoyed the buffet, some a la carte restaurants weren't as impressive. Overall, I had a fantastic holiday and appreciated the sunny beach and warm pools.

Rooms

7.0

I was fortunate enough to stay in the Villas with a spacious room featuring a big hot tub and an extended patio. However, I did notice some maintenance issues, particularly with the AC struggling to cool properly. It could use some updates.

Service

9.0

The service was excellent. Pedro at the front desk went above and beyond to facilitate our upgrade. The cleaning staff was also excellent, ensuring my room was serviced every day.

Location

9.0

Situated right on the beach, I loved the location. With plenty of palm trees and shade, it felt like a tropical paradise. The pools were also great, providing a comfy atmosphere near the sandy coastline.

Dining

6.0

The buffet for breakfast and supper had a diverse selection, which I enjoyed. However, some a la carte restaurants missed the mark in terms of food quality. I found the drinks to be watered down at times, which was disappointing.

Facilities

7.0

The hotel had great facilities, including a variety of pools and beach access. However, I did notice the room service options were limited, focusing mainly on cold foods, which wasn't ideal.

Hal

United States, December 2024

6.4/10

My stay at Riu Palace Peninsula had its highs and lows. The beautiful beach and amazing location near the ocean were definite pluses, but I faced multiple issues with my room and service. It's hard to overlook the roach problem and the lack of basic amenities like washcloths, which really put a damper on my experience.

Rooms

5.0

The first two rooms were disappointing with broken locks and pests. Finally, my third room was better situated, but it took a long time to reach it and the overall cleanliness left much to be desired.

Service

5.0

I encountered several language barriers with the staff, which made communication challenging. The initial check-in experience was not welcoming at all, and requests for basic toiletries were met with indifference.

Location

8.0

The hotel's location is fantastic, right by the beach with stunning ocean views. Access to nearby attractions was easy, making it a great spot for excursions.

Dining

6.0

The dining options varied, with the buffets generally good but the specialty restaurants underwhelming. I found the Japanese restaurant particularly disappointing compared to others.

Facilities

5.0

Facilities like the pool and common areas were nice. However, the lack of certain amenities and poor maintenance gave a subpar impression overall.

Earl

United States, November 2024

7.4/10

I had a mixed experience at the Riu Palace Peninsula. The staff were attentive and helpful, and I enjoyed some meals, particularly at the buffet. However, the hotel felt a bit tired, and my initial room placement was disappointing. Overall, while there were enjoyable moments, the hotel didn't quite meet my expectations for a five-star experience.

Rooms

6.0

I initially received a room on the first floor that only had a view of palm trees, but after requesting a change, I was moved to a sixth-floor room with a lovely ocean view. The room was clean but felt dated, and I noticed a musty smell from the air conditioning.

Service

7.0

The staff were one of the highlights of my stay; they were always attentive and willing to help. However, I heard about some issues with room reservations, as others were not honored, causing frustration at check-in.

Location

8.0

The hotel is conveniently located just above the swimming beach and has good access to various areas in Cancun, which made it easy to explore. I appreciated the plentiful seating around the pool areas, providing a nice spot to relax.

Dining

7.0

I enjoyed dining at the buffet for breakfast and lunch, which offered a variety of options, and I found the specialty restaurants hit and miss. The Gourmet restaurant and Italian restaurant stood out as my favorites.

Facilities

6.0

The hotel provided decent facilities, including 24-hour room service, which was convenient. However, I noticed some cleanliness issues, particularly with the air conditioning and bathroom tiles that seemed neglected.

Gertrude

United States, November 2024

7.4/10

My stay at Riu Palace Peninsula had its share of ups and downs. The stunning view from my room was a highlight, but I found the room itself could have been cleaner. Dining options varied significantly; while the steakhouse was decent, other restaurants didn't meet my expectations.

Rooms

6.0

The room had an amazing view, but it could have used a deeper cleaning before my arrival. The lighting felt too dim and the decor seemed basic.

Service

8.0

The staff were friendly and attentive, making efforts to make my stay enjoyable. which I appreciated.

Location

7.0

Great beachfront position with a beautiful view. though the rocky section made the beach feel smaller.

Dining

5.0

The food quality was inconsistent. I had a decent steak one night, but my other meals, particularly at the Mexican and Italian restaurants, were disappointing.

Facilities

6.0

Facilities like 24-hour room service were useful, but the hot hallways were a bit uncomfortable during my stay.

Albert

United States, October 2024

5.2/10

I had a fantastic stay at Riu Palace Peninsula. The staff were incredibly engaging and dedicated, making the experience nice. The food was a highlight, though some dining options could improve. The entertainment was decent, but there were some quieter moments. Overall, it was a great spot for relaxation and fun.

Rooms

7.0

The rooms were clean and comfortable, featuring splendid ocean views. However, the design had some quirks with a few signs of wear, like broken tiles, which dampened the experience a bit.

Service

9.0

The service was exemplary! Every team member from the bar staff to the cleaners greeted me with a smile and provided fantastic service, keeping the vibe positive throughout my stay.

Location

8.0

The resort is perfectly located on the beach, with easy access to nearby attractions. It's placed in a safe area, making it convenient and enjoyable to explore.

Dining

8.0

The food was generally excellent, with the buffet offering high-quality dishes. Some specialty restaurants could use a bit more seasoning, but overall the dining experience was satisfying.

Facilities

8.0

The facilities were well-kept and had all the essentials. The pool and beach service was great, and the 24-hour sports bar came in handy for late-night cravings.